Skip to content

Ecom Forward + Chargeflow

Watch chargebacks across every processor against the ~1% danger line.

What we pull in

Read-only, from Chargeflow:

  • Chargebacks and disputes across PayPal, Stripe and Adyen
  • Dispute status and amounts
  • Win rate from automated dispute fighting
What it powers in Ecom Forward

Once connected, this data turns into:

  • The chargebacks report
  • Dispute rate versus the ~1% threshold that can suspend your processing
  • Dollars at risk and win rate, in one place
  • Ford reading your disputes so it never invents a chargeback number
Connecting it

How the Chargeflow connection works.

Connect Chargeflow by pasting an API key from your Chargeflow account. Ecom Forward live-tests it before saving. This adds cross-processor coverage on top of the native Shopify Payments disputes Shopify already provides.

Read-only & encrypted. This connection is read-only and encrypted. Ecom Forward only reads data, it never posts, sends, edits, or changes anything in your account.

Common questions

Chargeflow, answered.

Why connect Chargeflow if Shopify already shows disputes?

Shopify Payments disputes only cover Shopify Payments and Shop Pay. Chargeflow adds chargebacks from PayPal, Stripe and Adyen, plus a real win rate from automated fighting, so your dispute rate reflects every processor, not just one.

Why does the dispute rate matter so much?

Card networks can suspend your ability to process payments if chargebacks cross roughly 1% of orders. Ecom Forward colors the rate as it approaches that line so you see trouble building before the processor does.

Can Ecom Forward act on disputes?

No. The connection is read-only, it reads dispute and win-rate data for reporting. Fighting disputes happens in Chargeflow; Ecom Forward never submits or changes anything.

Ready?

Connect Chargeflow and
let Ford do the math.

Start free, connect your stack one tool at a time, and get numbers that finally reconcile, with an AI co-founder that reads all of it.

7-day free trial · cancel anytime · live in 10 min