Every change that matters in Ecom Forward — edits, deletes, pushes, role changes, connection updates — is recorded to the audit log under Settings → Audit log. You can filter by person, action, or time range.
What gets logged
- Daily entry edits, deletes.
- Product catalog edits (COGS, inventory notes, flags).
- Bulk operations (bulk catalog, bulk tasks).
- Credential updates (Shopify reconnects, ad platform reconnects).
- Team role changes, invitations, removals.
- AI Listings pushes to Shopify.
- Custom role creations and per-tab access changes.
What each row contains
- Actor — user name and email.
- Action — e.g.
daily_entry.updated,catalog.cogs_updated. - Target — the affected entity and ID.
- Timestamp — UTC.
- Diff — before/after values when applicable.
- Metadata — IP, user-agent (when available).
Who can see it
Gated by the audit tab in team roles. Owners and admins have access by default. Team members need explicit editor or viewer access on the audit tab.
Retention
Tier-based retention:
- Captain: 30 days
- Crew: 90 days
- Fleet: 365 days
A weekly cron prunes older entries automatically. This keeps the log manageable and stays within GDPR retention minimums.
Common uses
- Settling “who changed this?” — search by target, see all actors.
- Investor due diligence — signals professionalism; buyers know edits are governed.
- Training new team members — see what experienced operators typically edit.
- Compliance — audit trail for SOC-2-adjacent or financial audits.