Ford is your AI co-founder, and he runs a team of specialist agents that do real work for your store. You talk to Ford and he delegates to the right specialist, or you work with each agent directly. Everything they produce comes back to you to review, nothing leaves the platform, changes your store, or reaches a customer without your say-so.
Meet the team
You hire only the specialists you need. Each one stays in its own lane:
- Iris, Creative Strategist, ad and UGC concepts, scripts, and finished static ad images from your real products.
- Mila, Customer Support, drafts replies to your support tickets, grounded in the customer's real orders and your policies.
- Noor, Email & Retention, drafts email campaigns (and designs them on-brand) ready to review and save into Klaviyo.
- Theo, Product & Listings, rewrites your product titles, descriptions and SEO, and can turn a supplier sheet into ready-to-paste listings.
- Cleo, CRO & Conversion, reads your funnel and hands you a prioritised list of A/B test ideas with the rewritten copy to try.
- Vera, Market Research, competitor and market briefs (with sources) and demand trends, so you know what to push next.
See them all on AI Team, laid out as an org chart with Ford on top. Agents you've hired show their recent output; the rest have a Meet card to hire them.
How to hire an agent
- On AI Team, click Meet on the specialist you want.
- Ford gives you a short pitch grounded in your real numbers, what this agent would do for your store specifically.
- Set the agent's identity (its name and how it works), then its authority, what it's allowed to do on its own (more on that below).
- If the agent uses an outside tool (for example, Iris can make images on your own image-generation account), you can connect it here, or skip and do it later.
- Hire, and the agent suggests a sensible first task you can kick off with one click.
Giving an agent work
There are two ways to put the team to work:
- Tell Ford, in any chat, say something like “get the team to research my market and turn the top angle into some ad concepts”. Ford picks the right specialist (or plans a few in sequence) and reports back.
- Go to the agent directly, open its profile and use the Give a task box on the Outputtab, e.g. Theo: “rewrite the listings for my top 5 sellers”.
Finished work lands in your approval queuefor review, and stays on the agent's Output tab afterwards.
You decide what each agent can do
Every agent is draft-first: it prepares the work and you approve it. For each sensitive action you set an authority level:
- Ask me first, it prepares the work and waits for your approval (the default for anything that matters).
- Autonomous, it can do that one thing on its own, for lower-stakes steps you're happy to let run.
- Never, off entirely.
Nothing leaves without you
Each agent's profile
Open any agent to find:
- Chat, talk to that specialist directly about its area.
- Identity & Authority, its name/personality and what it's allowed to do.
- Memory, what it's learned and what you've told it (you can add or remove notes).
- Output, its finished work, and the “Give a task” box.
- Activity, a log of what it's been doing.
What it costs
Your plan includes a generous monthly allowancefor your AI team's work, with bigger plans (Captain → Crew → Fleet) getting more. A usage meter on AI Team shows how much of this month's allowance you've used, you never see a per-task price. Tools an agent runs on your own account (like image generation) are billed by that account, not us.
Next
Give your team your brand so their work matches it: your visual brand kit and brand files. Then try making some ads with Iris.